Monday, April 30, 2007

Testimonial about Mary

This famous customer called Mary from Scottsdale to gain a quote. Mary tried to refer the customer to a Scottsdale TUPSS because it would be closer & easier for him to get the product to a store to ship. Mary did an excellent customer service that the customer had a very expensive piece delivered from the Scottsdale gallery store to her store. This is his email to Mary:


Hello Mary,
Thanks for looking after this shipping project so wonderfully. Our only regret was that we didn't have the opportunity of meeting you in person. This table top is very special to my wife, Judi, in particular. She fell in love with it at first sight in the store and then was really disappointed to discover that they wouldn't arrange to shipping to Canada. This is a gift to ourselves to recognize our 35th wedding anniversary on August 26th this year as was our vacation time in Phoenix. Both of our work schedules don't permit travel at that time so we planned our big celebration early. The delivery of this 'work of art' copper table top is a very special part of our celebration so we are deeply indebted to you for 'making it happen'. Thanks so much.
We are hoping that we will be able to travel to Phoenix in the Spring next year as well to visit with friends who rent a home for three months in north Scottsdale and ride motorcyles through the country side as we did the last week of April and first week of May this year. If we do we will be sure to make a point of stopping by your UPS store and say 'hello' in person. Our best to Dominic as well.
If you watch television at all and get the Turner Network Television station be sure to watch a mini-series called THE COMPANY produced by Ridley Scott (director of GLADIATOR and other terrific films). It will air three succesive Sundays in August. I play the role of "Dick Bissel". Some of my payment from this project is buying the table top and paid for our wonderful trip to Phoenix. (lol)
Warm regards,
Martin & Judi Doyle
Doyle Communications International
"Showing people a clear path to the spotlight"
Web site: www.martindoyle.ca

1 comment:

the DeCampos Family said...

First of I am surprised to see you updated your blog!!!!! FINALLY... Congrats to Mary on that wonderful job you did for that customer... You rock